Support & issue reports

Found a bug, hit an error, or have a request? Email hello@depwarden.in directly and we'll reply with a reference number. This page also has a report form that appears once it finishes loading, if you'd rather use that.

What you can contact us about

• Sales, pricing or buying a plan — plan questions, invoices and upgrades. See pricing first.
• Bug or something broken — an error, a wrong result or a page that does not load.
• Feature request — something DepWarden should do that it does not.
• Question — how a feature, report or plugin works.
• Account or data — session data, clearing your data, or workspace access.
• Other — anything that does not fit above.

What to include

A short description of what you did, what you expected and what happened, plus the page or scan you were on. Please do not paste source code, secrets or API keys: DepWarden never needs them. For install problems, the plugin guides list the exact commands.

Reporting a security vulnerability

If you believe you have found a vulnerability in DepWarden itself, please do not put it in a public report or this form. Follow the vulnerability disclosure policy, which sets out scope, safe harbour and how to reach us privately; the contact details are also published as security.txt.

Before you write in

Plan and invoice questions are usually answered on the pricing page and the refund policy. Questions about what we store are answered in the privacy policy and on the trust page. Guides on how findings are ranked and how to wire a scan into CI are on the blog.